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GOT QUESTIONS?

We've got the answers! Please see the most commonly asked questions below, and if anything's missing - please don't hesitate to contact us via our live chat.

  • How do I prepare for my session?
    Before your session, we’ll need your full system specifications - including hardware components, display resolution, and your primary game of choice. Once we have that, you can either reset Windows to a fresh install or let us provide our own optimized custom OS (unreleased) for a completely clean environment. That’s all you’ll need to do.
  • Do you offer a free analysis and consultation?
    Of course! If you're interested, we’ll gladly analyze your system for free and suggest the best optimization plan based on your setup.
  • Do I need to be at my PC during the optimization?
    Yes, please. You can always step away from your PC, of course, but please be available if our engineer needs to ask you any questions.
  • Can you fix other issues?
    Yes, we can fix all issues ranging from bad input delay and high DPC/ISR latency, to microstuttering, lag spikes, slow boots and many more. The internet is full of placebo tweaks that either don't help, or outright make things worse. It's not your fault, but it's time to stop wasting weeks, or even months trying to fix something the wrong way - let us take care of it for you.
  • What payment methods do you accept?
    We currently support PayPal, Credit/Debit Cards, Buy Now-Pay Later, and many more. For Klarna, iDeal, Google Pay, or other alternative payment methods - please click the blue button right under the optimization plans on the homepage.
  • How does the optimization process work?
    All the details are available here and on the details page of every service we offer. Please have a look and contact us if you have any other questions. We'd be happy to help!
  • How can this improve my gaming performance?
    By tuning every single component in your rig, reducing latency, increasing FPS and optimizing network settings for the lowest delay you've ever felt. People typically spend thousands of dollars on component upgrades just to find out their games still run bad even on the latest and greatest hardware. We're here to make sure yours run great.
  • Is there post-optimization support?
    Of course - we provide a full 30-day warranty to ensure everything runs snappy, and that you’re fully satisfied with the results.
  • How do I book a session?
    Just choose a time that works for you and we’ll handle the rest. It's fast and simple - click the "Book Now" button, select your desired optimization plan, pick a date and time and you're set. If you can't find your PC specifications - don't worry, you can download CPU-Z and see them there, including motherboard, RAM, CPU and GPU.
  • How long does the optimization process take?
    Most sessions take between 2 and 5 hours, depending on the plan you choose. No silly 30-minute optimizations - just careful, professional work to get you the best possible results.

🙌 YOU KNOW EVERYTHING 🙌
If you have any more questions, please have a chat with us!

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